Privacy Policy

Overview

CUE Artist Agency ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website and services, how we use it, and your choices regarding that information.

Information We Collect

Information You Provide

When you submit a booking inquiry, contact form, or artist application, we collect:

• Contact information: name, email address, phone number, company name
• Event details: event type, date, location, venue, expected attendance, budget range
• Artist application data: stage name, genres, social media links, portfolio URLs, biography
• Communication content: messages you send us through forms or email

Information Collected Automatically

When you visit our website, we automatically collect:

• Usage data: pages visited, time spent on pages, scroll depth, button clicks
• Device information: browser type, operating system, screen resolution
• Referrer data: the website that directed you to us

We use Google Analytics 4 to understand how visitors use our site. This helps us improve our services and user experience. Google Analytics collects data using cookies and similar technologies. You can learn more about Google's practices at Google's Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Respond to your booking inquiries and match you with appropriate artists
• Process artist applications and evaluate artists candidates
• Send confirmation emails and follow-up communications about your inquiry
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Prevent fraud and protect the security of our services

Information Sharing

We do not sell your personal information. We may share information with:

• Artists on our artists: when you submit a booking inquiry, we share relevant event details with artists to facilitate booking discussions
• Service providers: companies that help us operate our website and services (hosting, email delivery, analytics)
• Legal requirements: when required by law or to protect our rights

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Booking inquiry data is typically retained for up to 3 years to support ongoing business relationships and historical reference. Artist application data is retained for the duration of the artist's relationship with our agency, plus an additional period for legal and business purposes. You may request deletion of your data by contacting us.

Your Choices

You have several options regarding your information:

• Access and correction: contact us to request access to or correction of your personal information
• Deletion: request that we delete your personal information, subject to legal retention requirements
• Analytics opt-out: use browser settings or the Google Analytics Opt-out Browser Add-on
• Cookies: adjust your browser settings to refuse cookies, though this may limit site functionality

Security

We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: info@cueartistagency.com

CUE Artist Agency
Nashville, TN